Essential Italian phrases for hotels and accommodation

In most Italian hotels the receptionist speaks English. That’s not always the case in smaller hotels, though, or in private accommodation like Airbnb apartments and short-term rentals. So knowing a few essential phrases to take care of your basic needs can be genuinely useful when you’re staying somewhere in Italy.

Here’s a very short - but also quite complete - guide to the most common phrases in the world of accommodation.

Checking In and Out (Check-in e Check-out)

Ho una prenotazione I have a reservation

Il mio nome è… My name is…

Ecco la conferma Here is the confirmation

Vorrei una camera singola I would like a single room

Vorrei una camera doppia I would like a double room

Per quante notti? For how many nights?

È inclusa la colazione? Is breakfast included?

A che ora è il check-out? What time is check-out?

Posso lasciare i bagagli qui? Can I leave my luggage here?

Room Needs and Requests (Richieste per la Camera)

La camera è troppo piccola The room is too small

Il bagno non funziona The bathroom doesn’t work

Non c’è acqua calda There’s no hot water

Il condizionatore non funziona The air conditioning doesn’t work

Posso avere un’altra camera? Can I have another room?

Dov’è l’ascensore? Where is the elevator?

Che piano? Which floor?

Ho bisogno di asciugamani puliti I need clean towels

Può cambiare le lenzuola? Can you change the sheets?

Hotel Services (Servizi dell’Hotel)

C’è il Wi-Fi? Is there Wi-Fi?

Qual è la password? What’s the password?

C’è una palestra? Is there a gym?

C’è una piscina? Is there a swimming pool?

A che ora servite la colazione? What time is breakfast served?

Dove posso fare il bucato? Where can I do laundry?

C’è un servizio taxi? Is there a taxi service?

Posso avere una sveglia? Can I have a wake-up call?

Want a Hand?

This guide gives you the phrases to feel at home in any Italian hotel, but the best way to make them stick is to practice them with a real teacher before you leave: someone who can correct your pronunciation, act out a check-in with you, and get you speaking with confidence the moment you arrive.

Book a free trial lesson and get ready for your Italian stay!